Frequently Asked Questions
In the US, any personal insurance you may have that covers damage to the host’s vehicle would kick in before your Turo protection plan, except in limited situations for trips booked in Maryland. When booking a car in the US, you’ll choose between three protection plans — Premier, Standard, or Minimum — to get the level of coverage
What do I need to book a car from Amroid Car rentals?
Do I require a Security Deposit?
Amroid Car Rentals requires a Security Deposit of $300 and a valid Credit or Debit card to book one of our Economy car rentals (Toyota Prius Cars). Turo Has their own requirements which will be explained when signing up for Turo access.
Do I Need To Have Personal Insurance?
Do I need my own insurance?
Renting our Economy Vehicles (prius Cars) will require that you have your own insurance on file or book our Protection plan in case of an accident. You are responsible for any damage to our vehicles that you rent. The Protection plan can mitigate your out of pocket costs if you damage an economy vehicle rented direct from Amroid Car rentals.
You don’t need personal insurance coverage to book a car on the Turo Platform Tesla Vehicles) in the US. But, any personal insurance you may have that covers damage to our vehicle that would kick in before your Turo protection plan. Check with Turo on the plans that they offer for additional Protection.
Where Do I Pick Up My Car?
Can I get my car delivered to me?
What Is The Daily Rate For Car Rental?
Are There Any Additional Costs ?
How do I get discounts when booking a car?
We offer discounted prices for weekly and monthly trips, as well as “early bird” discounts for trips booked a week or more in advance. So, get the best deals and lowest rates possible by booking longer trips, at least a week in advance. Amroid Car Rental will offer weekly car rental and monthly car rental deals.
On your Account page, make sure you’ve checked the box to receive email notifications, and enable push notifications from the Turo app in your phone settings — we’ll send you occasional promo codes, discounts, and deals!
Amroid Car Rentals Economy cars will have periodic promotions and repeat rental discounts as well as discounts for first responders and Active Duty Military. Additionally, frequent travelers on Turo Platform can get rewarded with the loyalty bonus — earn a promo code for one bonus day when you take trips totaling 10 days in a 90-day period!
Do I need a US license to drive in the US?
Can other people drive a car that I booked?
Yes, multiple guests can drive the car you book on Turo or Direct, as long as they are all approved to drive. The primary driver (whoever booked the car) can add additional drivers with no fees or additional charges. Only the primary driver can request to add drivers; Amroid Car Rental Staff cannot do it for you with Turo. We encourage you to request to add additional drivers before your trip starts, though guests in the US can request to add a driver while a trip is in progress.
To speed up the process, have your additional driver create a Turo account and added to our Rental Contract for Direct Economy Rentals (Toyota Prius Cars). Please get approved to drive before you request to add them. All drivers must have a valid driver’s license and meet the age requirements for the car you’ve booked. You can request to add drivers via the “Trips” tab in the Turo app without additional driver charges or extra costs.
What is the cancellation policy on Turo & Amroid Car Rentals ?
You can cancel and get a full refund up to 24 hours before your trip starts on Turo and 48 hours before trip starts on Amroid Car Rentals. If you book a trip with less than 24 hours’ notice, you have one hour after booking to cancel free of charge on Turo. If you cancel after the free cancellation period ends, you will be charged a small cancellation fee.
In the rare event a host cancels on Turo, you’ll be notified immediately so you can book another car, or we’ll help you find one. Your refund can be temporarily held to expedite rebooking, or the funds can be returned to your bank account — your choice.
What happens if I have an accident?
On Turo If there’s an emergency or an issue with the car, call our emergency roadside assistance provider, available 24/7. We’ll make sure you’re safe, then help you get back on your way. Amroid Car Rentals please call the direct office number 916 626-1901 and we will arrange for towing or if there is a car issue we will provide assistance to get you safely on your way.
What are the cleaning and safety policies ?
Under the enhanced cleaning policy, We are required to clean and disinfect our vehicles thoroughly before every trip, so you can feel safe and comfortable behind the wheel. We have taken training for Covid 19 protocols and have access to training materials on enhanced cleaning practices to help prevent the spread of COVID-19 or other viruses.